TERMS AND CONDITIONS – IBIZABEYOND
1. Introduction
Welcome to IbizaBeyond, the platform connecting you with luxury yacht charters and other exclusive experiences in Ibiza. By using our website or booking through our channels, you agree to the following Terms and Conditions.
2. Role of IbizaBeyond
- Intermediary: IbizaBeyond acts solely as an intermediary between the user and service providers (e.g., captains, boat owners). We are not responsible for:
- The direct management of the boats or services booked.
- Accidents, damages, or conduct of third-party providers.
- Any issues caused by third parties.
- User Responsibilities: Users are required to verify the credentials and licenses of providers (available upon request).
3. Bookings and Payments
- Booking Process:
- Select the boat, dates, and additional services (e.g., skipper, catering).
- 15% Deposit: Non-refundable payment at the time of booking.
- The remaining balance is due [X days] before departure.
- Payment Methods:
- Credit card, PayPal, bank transfer.
- Electronic receipt sent automatically.
4. Cancellation Policy
- Cancellation by the Customer:
- Cancellations are accepted only within 24 hours of booking.
- After this period, the 15% deposit is non-refundable.
- If canceled within 24 hours, the deposit will be fully refunded.
- Cancellation by IbizaBeyond:
- For reasons beyond our control (e.g., bad weather, boat unavailability): Full refund or rescheduling.
5. Liability and Limitations
- Customer Liability:
- The customer is responsible for damages caused by negligence (e.g., intentional damage to equipment).
- Must follow onboard safety rules communicated by the captain.
- Insurance:
- Boats are covered by mandatory liability insurance. Details are available upon request.
6. Privacy and Data Management
- Personal Data:
- We use user data (name, email, preferences) to:
- Process bookings.
- Send offers for additional services (e.g., villas, transport).
- Opt-out: Users can withdraw consent at any time.
- We use user data (name, email, preferences) to:
- Sharing with Third Parties:
- Data is shared with providers only for operational purposes.
7. Disputes and Applicable Law
- Dispute Resolution:
- Mandatory mediation attempt before legal action.
- Jurisdiction: Courts of [Ibiza/Madrid], Spain.
- Applicable Law: Spanish law and EU regulations (e.g., GDPR, Digital Services Act).
8. Changes to Terms
IbizaBeyond reserves the right to update the Terms. Users will be notified via email 30 days before changes take effect.
9. Contact Information
For questions or complaints:
- Email: [info@ibizabeyond.com]
- Legal address: Carrer de sa creu 30.